Nerds For Words
Saturday, February 03, 2007
  About last night...
I discovered last night that The Cheesecake Factory employs a semi-infinite series of steps to shepherd customers from the front door the their table, where each step is half the length of time of the preceding step. To wit: you wait in a very long line to see the hostess, who acts like she's doing you a favor by letting you in her restaurant. She hands you a pager, which takes a very long time to go off (but not as long a time as it took to get past the hostess). You hand your pager to a second hostess with attitude, who tells you to wait in a new line of people who've also passed the pager step. This line is shorter than the wait for the pager, but still appreciably long. Like cattle, you are herded to a table where you await your server. This step may have started a new series, because it actually seemed longer than some of the preceding steps. Then more waiting for your order to be taken, food to be brought out, etc. In all, I think we waited

L* {1/A + 1/2A + 1/4A + ...} ;

where L is a lifetime and A is the amount of time it takes me to get very Angry about having to wait for something I don't really want. The food was pretty good.
While we were waiting in the post-pager stage, Robyn and I contemplated things one could do to amuse one's self in such a situation. All of them involved dressing in black slacks and a white Oxford, so as to look reasonably like an employee of the restaurant.
1) Go out into the lobby and tell everyone with a pager that the pager system was malfunctioning, so they should all form a single-file line to the hostess stand to be seated
2) Fart a lot (OK, you don't need to dress up for this one. It didn't have much effect, though)
3) Ask people in the post-pager stage to "Please follow me to your table," and take them on a long, winding path through the restaurant until you reach an empty table, and them seat them there. Every so often, stop in front of a dirty table and say, "Oh, it looks like they haven't cleared your table yet. I'll take you to a different one."
4) Leave. Go have a few drinks somewhere else and call it a night.
When I retire and open my cafe, I'll make sure to have really cute, friendly hostesses so that people won't get pissed off when it takes forever to get a table. If, in fact, it takes forever to get a table at my restaurant. If you print out this blog and save it, I'll give you a free drink every time you come in*



* With the purchase of one or more full-price entree per guest
 
Comments:
Which bring up our IT department, which effectively makes it impossible to print out from a computer.

In order to print out the coupon, I would have to print to file, email it to myself, log out of my desktop, plug in my laptop at a different workstation, login, open my email, download the file, creat a .pdf, and then print to the printer.

At which point I'd go stand next to the printer, read the dim LCD Screen that says, "PC Load Letter" and then tear open an inexplicably difficult to open package of paper, then load 8/10 of it into the slot, conveniently designed to hold 3/4 of a ream of paper. Having overstuffed it by 5/100, it will jam, effectively printing out enough of a coupon to get me 1/2 of a drink, and ruining 4 pages of paper in the process.

Meanwhile, the remaining 100 pages of paper that didn't get put in the printer will get "unlined up" and won't fit in a printer any more, effectively having been converted to scratch paper.

At least I'm not bitter.
 
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